Our Approach
Understanding health. Supporting the whole person. Here is how we work, and what you can expect from us.
Evidence-informed practice
We draw on research, on clinical experience and on what matters to you. We use an approach because there is a reason to use it, and we explain that reason. Where the evidence is strong, we say so. Where it is still emerging, we say that too, because you deserve to know the difference. We do not promise cures or guaranteed outcomes.
Whole-person care
Health is shaped by many things at once: food, sleep, stress, movement, relationships, work, medical history and environment. We look at the whole picture, because understanding the person lets us help them better than looking at a symptom alone.
The consultation process
Every consultation follows the same careful steps, whether you visit the clinic or speak with us online.
Listen
We start by understanding your concerns, your history and your goals.
Assess and test
We review your history and any results you bring, and we order laboratory tests where they are needed.
Plan together
We explain what we found and the options in plain language, and agree a plan with you.
Support
We guide you through the plan, answer your questions and help you build practical habits.
Review
We follow up, repeat tests where appropriate and adjust the plan as you progress.
New to the clinic? See Patient Informationfor fees, opening hours and how to prepare.
When we refer you
Care at McSara is led by us from assessment to follow-up. If your assessment or tests show that you need surgery, we refer you promptly. Emergencies are outside our practice: if you have urgent symptoms such as chest pain, difficulty breathing, sudden weakness, severe bleeding or loss of consciousness, go to the nearest hospital immediately.
If you take a prescribed medicine, tell us at your consultation. Do not stop or change it on your own.
The principles behind our care
Our practice is guided by six long-established principles of naturopathic medicine. You can read them in ourhealthcare philosophy, or in our guide to what naturopathic medicine is.